Artificial intelligence is reshaping the way software is designed and built, unlocking new opportunities to enhance quality, efficiency, and collaboration.
At MAIOR, this transformation is already underway, as shared by Lorenzo Sarti, Chief Technology Officer, during his talk at the MAIOR User Meeting 2025 who took place October 3rd in Florence, focused on the integration of AI into the development of the MAIOR Suite.
A Smarter Way to Build Better Software
“We don’t use AI to write more code—we use it to write better code,” explains Lorenzo Sarti.
“Our goal isn’t to maximize productivity at all costs, but to improve software quality and simplify our developers’ work.”
AI supports MAIOR’s development teams across multiple stages of the software lifecycle—from code generation and automated testing to documentation and retrospective analysis. This approach helps reduce errors, improve code readability and maintainability, and strengthen the overall robustness of the MAIOR Suite.
AI as a Collective Memory
“For us, AI is also a way to preserve and share company knowledge,” Lorenzo adds.
“We’re experimenting with tools that learn from our past projects, documents, and experiences to provide instant support to our development teams.”
In this role, AI becomes a true digital collaborator, capable of remembering everything that’s been done and offering fast, contextual answers. It’s a valuable asset for onboarding new colleagues and enhancing cross-team collaboration.

AI in Public Transport Software: Operational and strategic value for companies
In the public transport sector, AI-powered software development offers a strategic edge for companies. By leveraging real-time data analysis, organizations can optimize service planning, anticipate disruptions, and streamline resource management. This leads to greater operational efficiency, cost reduction, and faster, data-driven decision-making.
Integrating AI into public transport software also enables more adaptive responses to the needs of citizens and local authorities, helping build smarter, more sustainable mobility systems.
Balancing people and technology
“AI doesn’t replace people,” Lorenzo emphasizes, “it works alongside them—like a brilliant junior developer who learns fast and never forgets.”
At MAIOR, artificial intelligence represents a step toward sustainable, thoughtful innovation, where technology is used to amplify human contribution, not replace it.
“The future of software development isn’t about automating people—it’s about freeing them from the unnecessary, so they can focus on what truly creates value.”
— Lorenzo Sarti, Chief Technology Officer, MAIOR


