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Covid-19 emergency management

Learn how the MAIOR solutions help transit agencies address the COVID-19 emergency

 

Around the world, thousands of public transportation agencies are facing a new challenge: managing quick service planning and communicating thousands of changes to deal with the coronavirus emergency. MAIOR customers have been able to count on the flexibility and completeness of our solutions to overcome this challenge without difficulty.

Scenario analysis, ease of service re-scheduling, speed in optimizing resources, rapidity in communication with drivers, and timely information to passengers are the most appreciated features of MAIOR solutions in the management of the COVID-19.

Find out more in the testimonials of some of our customers. Follow us on LinkedIn.

Milan, Italy

Operators and user information management

 

“The weeks of emergency have been challenging, in a very short time and in smart working mode, thanks to the flexibility and ease of use of the MAIOR software, we were able to modify and reschedule dozens of different services. We have also fully exploited the software’s dispatching and kiosk functionalities to communicate in a timely way with the drivers the changes in their duties. The different automatic outputs allowed us to guarantee the information’s accuracy to passengers. In anticipation of what’s about to come, it will be fundamental to hypothesize different scenarios to be evaluated and the MAIOR system will be indispensable to put the service online quickly with the right communications.”

Diego Cecchini, Service Development and Design, Autoguidovie S.p.A.

autoguidovie

Lazio Region, Italy

Best practice: Service variations management

 

“In order to deal with this emergency, from the very first days, we began to prepare several operational scenarios that would allow us to react promptly to the need to limit the service.
The calendar management flexibility of the MAIOR software allowed us to choose the operating scenario to be executed on a daily basis, based on the succession of orders from the Lazio Region and the changing restrictions on accessing red zones. In this way, we have also ensured timely and punctual information to users”.

Fabio Toscano, Responsible for Scheduling and MAIOR Applications, Cotral Spa

cotral spa

Marche Region, Italy

Service rescheduling with MAIOR in Cloud

 

Using the MAIOR suite directly from home we were able to quickly manage the service reduction needed to deal with this emergency. We have modified routes, trips, and duties. In just over a day, the new planned service was ready to be communicated to users and other stakeholders. Moreover, we notified drivers of the new duties via the web app available with the suite, and they can continue to enter their holidays, leaves, or parental leaves requests easily from their smartphone without having to go to the HR office, which continues to remotely check and approve everything”.

Deborah Mesolella, Head of Programming and Service Control, AMI SpA

ami spa

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