Contract and Performance Management System: e-Book

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The MAIOR Contract and Performance Management System helps public transport authorities and operators to better monitor and improve the service quality delivered to the passengers.


Manage Contracts: Simplify administrative procedures and financial transactions with service providers

Improve Decision Making: In managing public contracts with operators effectively and trustworthy

Monitor and Regulate: Multiple operators’ service quality delivery through performance reports

Handle exceptions: Excluding inaccurate or unusable data from the KPI calculation

Use KPIs: Specifically designed for measuring public transport operators’ performance

Process Cause-Codes and Claims: Ensuring any service deviation is recorded and certified transparently